Consulting Services

We understand that every business has different technology needs, so we provide a comprehensive range of support options to keep your business systems running smoothly and help you cope with, reduce and even eliminate those inevitable technology glitches. 

Our service level agreements offer immediate 24/7 Emergency Support and a same-day guaranteed response time of four (4) hours for remote and or onsite services. We go to extraordinary lengths to ensure we exceed client expectations with our Service Help Desk and Field Services Team providing exceptional levels of service. 

We’re fast, we’re flexible and we’re here to help.

Ultimate IT provides complete and secure on-site and remote support for the management and maintenance for Local Area Networks (LAN) and Wide Area Networks (WAN). Network management services consists of various specialised individual services, tailored to your business needs, such as user administration, device & network monitoring, regular status reporting and the implementation of upgrades/patches.

We are available 24 hours a day with our monitoring services because we know that anything can go wrong no matter what the time. We identify the issues and rectify and resolve them –we monitor services 24/7 but we don’t necessarily resolve them 24/7 so that your business does not have to deal with any down-time. Whether it is reduction of overhead costs or the ability to maintain smoothness of operations, our networking services will certainly be an advantage.

Network Installation, Upgrades & Relocation

We can also manage your move!

Office relocations can be a daunting, expensive, and time-consuming task, as most companies depend on their IT network and specifically their communications links to effectively operate their business: timelines and budgets must be regularly monitored, vendors and contractors must be managed and held accountable, internal staff must be advised on their responsibilities without disruption to their regular daily activities, and documentation for the new space must be created and distributed. Seamless relocation of all network components must be properly planned, scheduled, and managed to avoid even one day of unscheduled, costly downtime.

Our relocation management services recognise that relocating an office is a constantly changing process and take the relocation of communications and network equipment very seriously, dedicated to effectively managing select components of this process, or deliver it end to end.

We plan, backup, schedule and manage every relocation

We relocate all devices and ensure connectivity on the new site.

We provide our clients with complete documentation on completion


We assess current usage at existing locations and with our clients to provide the most appropriate communications services for their business, diligently ensuring all physical links are in place and that services across these links are properly activated, and effectively dedicating the time to align with all carriers to guarantee successful service delivery.

Cable Infrastructure

Appropriate planning is essential when considering the challenge of the build-out of a new office space and our clients benefit from a team that is dedicated to delivering complete and efficient solutions. We work with our clients to plan and provide the most efficient and scalable cable infrastructure possible, considering components like patch panels, server rooms with proper security, ventilation, and power requirements.


Reliable communication with customers, suppliers and staff is crucial to the operation of most businesses. We adopt a consultative approach, working with your organisation to determine what telephony solution will provide the best functionality, scalability and value for your business. We will assist with facilitating a smooth transition to upgraded phone systems if required as well as work closely with the existing phone vendors to schedule relocation and ensure a seamless transfer of existing systems.

The Ultimate Support and Professional Services team provides end to end infrastructure solutions for smaller, medium and enterprise clients. Essentially, we design, build and implement IT infrastructure and offer a comprehensive range of services to suit individual needs. Our services maximise return on your technology investment by extending the lifecycle of your valuable systems.

We offer a range of management services, tailored to your business’ individual needs, including: