“UIT has provided Healthcall with IT support for 10 years. During this time, they have always been responsive, professional and able to manage both iterative and fundamental changes to our IT systems.
Their support staff provide immediate and appropriate assistance, often in after-hours situations, always aware that Healthcall provides services to vulnerable clients requiring support on a 24/7 basis and all services are IT dependant.
During the past year Healthcall has experienced significant growth in locations and services and presented challenges for IT systems and services and UIT have been able to provide excellent strategic and operational support and contribute to the success of the organisation as we achieve our growth goals.
The support staff have always been exceptionally approachable and patient as they deal with a range of issues and a range of staff competencies in order to maintain service continuity.”