Managed IT Services

Consulting Services

At ULTIMATE IT Services, we understand each business has unique technology needs. We offer a wide range of support options to ensure your systems run smoothly and address any issues promptly.

Our service level agreements include 24/7 emergency support and a guaranteed same-day response within four hours for both remote and onsite services. Our Service Help Desk and Field Services Team are committed to providing exceptional service and quick resolutions.

We’re fast, flexible, and here to help.

Network Service Management

Ultimate IT offers secure on-site and remote support for managing LAN and WAN. Our tailored services include user administration, device and network monitoring, status reports, and upgrades.

Available 24/7, our monitoring services promptly address issues to minimise downtime. Our resolution services prevent disruptions, ensuring smooth operations and enhancing business efficiency.

Data Centre, Comms Room, and Office Relocations

Ethernet & Fibre Links

Design and Consultation

Voice and Data Connectivity

Patching Management Software

Wireless LAN

CCTV Cabling Systems/IP Cameras

Moves and Changes (MACS) & Fault Alterations

Complete Comms Room Audit Service

SOE & Standard Desktop rollouts

Network Installation, Upgrades & Relocation

We can also manage your move!

Office relocations can be complex and disruptive, especially for IT networks and communication systems. Managing timelines, budgets, vendors, and staff responsibilities requires meticulous planning to avoid downtime.

Our relocation management services handle the relocation of communications and network equipment, ensuring a smooth transition with minimal disruption and no costly downtime.

We plan, backup, schedule and manage every relocation.

We relocate all devices and ensure connectivity on the new site.

We provide our clients with complete documentation on completion

Telecommunications

We evaluate current usage at existing locations and with clients to offer the best communications services for their business. We ensure all physical links are properly in place and activated, and we work closely with carriers to guarantee successful service delivery and optimal performance.

Cable Infrastructure

Appropriate planning is crucial for new office build-outs, and our clients benefit from a dedicated team focused on delivering efficient solutions. We work closely with clients to design and implement scalable cable infrastructure, including patch panels, secure sever rooms, and adequate power requirements.

Telephony

Effective communication with customers, suppliers, and staff is vital for business. We take a consultative approach to identify the best telephony solution for your needs, ensuring optimal functionality, scalability, and value. We also manage transitions to new systems and coordinate with existing vendors for a smooth system transfer.

Customised Management Services

The Ultimate Support and Professional Services team provides comprehensive IT infrastructure solutions for small, medium, and enterprise clients. We design, build, and implement tailored IT solutions to maximize technology investments.

Our services include:

Vendor Management: We resolve ICT issues with vendors, ensuring swift resolutions.
Project Delivery & Support: We manage migrations, upgrades, and new technology implementations with careful planning and execution.
Remote Support: Our help desk offers rapid remote support, with on-site engineers available if needed. Services are available on a time and materials basis or a fixed-price arrangement.